Free shipping on orders over €50 in the Netherlands

Free shipping on orders over €50 in the Netherlands

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Returns & Refunds

Information about Warranty & Returns


You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us via We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Conditions for a Return

  • Make your return known via
  • You should also send a track and trace code to
  • Products must be unopened and in the same condition as they were shipped.
  • The costs for returning your package are for your own account
  • The returned package must be well packaged
  • Returns are entirely at your own risk
  • Return within 14 calendar days (after receipt)

Products that can't be returned include: 

  • Sleeved Booster packs


We care about our products and logically do our best to deliver them to you in top condition. However, it is possible that an order becomes defective during transport or that something else happens that allows you to make a claim under warranty. From a legal point of view, you are obliged to report this to us within two months of discovering the defect. If the defect falls within the warranty, we will arrange for repair or replacement free of charge.

Entrepreneur identity

Level Up Store BV
Neerwal 78
5708ZA Helmond
063 9322952 Chamber of
Commerce: 85492876
BTW: NL863641817B01